My Account/Profile

How do I create an account?

  • Click “Register” found on the top right corner of the home page.
  • Complete the form to create a new account.

How do I log into my account?

  • Navigate to the home page.
  • Click on the "Log in" link in the upper-right corner of the screen.
  • Enter a username and password into the text fields.
  • Click the "Log in" button.

How do I edit my account?

  • Click on “My Account” in the top banner on the right.
  • Once on the “My Account” page, click the “Edit” tab to make updates or changes.

 

Forgotten Username/Password

How do I reset my password?

  • Follow the prompt “Have you forgotten your password?” given when the incorrect password is entered OR
  • Click on “Log in” and click on “Request new password” OR
  • Click “Register” and choose “Request new password.”

 

Credits/Certificates

How do I go to see my credits from past courses?

  • Under the “My Account” tab click on "My Activities."
  • Choose “Completed activities,” “Pending activities” or “External credits.”
  • Credits from past courses can be searched by title or within a date range.
  • Certificates can be viewed, downloaded, or printed.

 

Activity Information

Will an activity save my progress if I need to step away and return to it later? 

  • Yes, it will automatically save your progress.

Will a quiz/evaluation save my progress if I need to step away and return to it later? 

  • Quizzes/Evaluations will not save your progress unless you click the “Save Progress” option.

How do I return to an activity I’ve already registered for and resume it?  

  • Under the “My Account” tab click on “My Activities.”
  • Click on "Pending Activities."
  • Click the title of the course you'd like to resume